Durham VA Health Care System Converts to No-Visitor Policy Amid COVID-19 - Durham VA Health Care System
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Durham VA Health Care System

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Durham VA Health Care System Converts to No-Visitor Policy Amid COVID-19

March 27, 2020

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We have made significant organizational changes in response to the COVID-19 pandemic. We continue to make changes in order to reduce the risks and exposure to COVID-19 (Coronavirus). Effective immediately, the Durham VA Health Care System (DVAHCS) has converted to a No-Visitor policy. Our goal is to minimize potentially infectious exposure for Veterans, staff, and visitors while simultaneously respecting the therapeutic nature of visitation for our hospitalized Veterans.

 Visitor Restrictions:

Patients will receive no visitors. Exceptions will be made on a case-by-case-basis and will follow the below guidance:
Patients may have one visitor to accompany them on the day of discharge.
Patients on hospice or comfort care may receive one visitor at a time.
Patients in the Emergency Department or any outpatient clinic may have one visitor accompany them.
No visitors under the age of 13 will be allowed.
No visitors with fever, cough, shortness of breath, congestion, runny nose, sore throat, travel to areas with widespread sustained transmission in the last 14 days, or exposure to a confirmed case within the last 14 days will be allowed in the facility

Allowed visitors will adhere to the following guidance:

Visitors should be instructed on entry to the facility to go straight to the patient’s room and after leaving the patient’s room, return straight to their vehicle. Visitors should perform hand hygiene upon exiting the facility and should shower upon return home.

If patient is a PUI or confirmed COVID-19 patient and is allowed a visitor (i.e. meet exceptions as listed above), visitor must wear mask, gown, and gloves when in the patient room and patient must wear mask. If patient is unable to wear a mask, visitor must also have eye protection (mask with eye shield).

Visitation will not be allowed if the patient has received an aerosol-producing procedure recently (either within 45 min if patient is in an AIIR or 1 hour 45 min if patient is in a standard hospital room).

We are keenly aware of the need for family to visit their loved ones. As stated, request for exception to this change will be evaluated on a case by case basis. We will continue to provide exceptional care for Veterans. The medical, clinical, or therapeutic needs of our Veterans are our highest priority. We thank you for trusting the Durham VA Health Care System with your medical and clinical needs.