Durham VA Health Care System
Contact the Durham VA Health Care System
Durham VA Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
Contacting a Patient
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o Durham VA Health Care System, Medical Center
508 Fulton Street
Durham, North Carolina 27705
Phone: (919) 286-0411
Toll-Free: (888) 878-6890
For the location of an inpatient or their phone number, dial the Medical Center at (919) 286-0411 or 1-888-878-6890 then enter the patient's phone number or dial 0 for assistance.
OEF/OIF Veteran Contact Information
The VA can provide you with health care and benefits assistance if you have served in a recent theatre of combat operations.
If you are a recently discharged veteran with service in a theater of combat operations, VA can provide you with free medical care for five years from your discharge from active duty for conditions possibly related to your service, regardless of your income status:
For more information contact:
Susan Watkins, MSW, CSW, LCSW
Program Manager OOO Transition Care Management
(919) 286-0411, Ext. 177476 or 177645
or Toll-Free (888) 878-6890 Ext. 177040
(919) 286-0411, Ext. 177645
or Toll-Free (888) 878-6890, Ext. 177645/177476
Shelton M. Faircloth
Transition Patient Advocate
(919) 286-0411 Ext. 175952
or Toll-Free (888) 878-6890
Schedule an Appointment
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Former Prisoners of War
Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Dennis Mott at 919-286-0411, Ext. 177974.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at (919) 286-0411 Ext. 176006 (or 1-888-878-6890, Ext. 176006).
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
All Media should contact the Public Affairs Officer at (919) 286-6986 during normal operating hours or (919) 824-3769 after business hours.